Shipping

• We ship all orders through the United States Postal Service.
• Orders are shipped out within 3-5 business days, usually sooner. However, during sales and busy seasons, it may take longer. We are always working diligently to get your items to you as quickly as possible. 
• When your order is packed for shipping, you will receive a tracking number to the e-mail address you provided.
• You can track your package at www.usps.com
• If you need an item quickly for a vacation or event, please message us through facebook, and we will be sure to ship your item the next day at no additional charge!
• Orders placed on Friday and the weekends will go out the next week.
• We do not ship on weekends or holidays.

Where is my package?

• All shipments include Tracking with Delivery Confirmation. 
• If you do not see your tracking update and have not received your item within 10 days, please contact us and we will investigate the issue immediately.
• If your tracking says your package has been delivered, yet it's nowhere to be found, please contact your local post office or USPS directly to investigate this issue.
• USPS: 1-800-275-8777
• We cannot be held accountable for packages where tracking information states the package has been delivered to the address you provided.
• Also, be sure to check with reception or the office if you live in a building with multiple residents.
• Be sure to check your order information to make sure you entered the correct shipping information.
• If you are missing an item, please check your email to be sure we haven't sent you an email stating an item was flawed or out of stock. If you have not received an email and a refund, please message us to let us know about the missing item. Contact us through email at carolinapearl1230@gmail.com. Please be sure to include what item is missing and your name or order number.